For account inquiries, questions or to reach a branch or office:
In the lower mainland call 604-517-0100
Outside the lower mainland call toll-free 1-877-506-0100
Lost or Stolen Cards
If you know your MemberCard number call toll-free 24/7, 365 days a year 1-866-758-5678 to report a lost, stolen or compromised MemberCard. If you do not know your MemberCard number call 604-517-0100 or toll-free 1-877-506-0100.
For lost or stolen VISA credit cards call 1-800-363-3380
For after business hours technical support for Online Banking call 1-888-273-3488