Things are starting to look a little different, but the way you bank remains the same.
We have a new look and a new promise, learn more at You will continue to bank as you always have for now, using the same banking information, mobile apps and other services.

Lost or Stolen ATM Cards

Losing an ATM card or credit card can be disconcerting, and having them stolen can be even more worrying.


  • To report a lost, stolen or compromised MEMBER CARD® please call 1-888-277-1043 toll-free 24/7, 365 days a year. Additionally, you may call 604-517-0100 or toll-free 1-877-506-0100.
  • For lost or stolen VISA credit cards call 1-800-363-3380

VISA Desjardins Credit Cards

If your VISA Desjardins credit card is lost or stolen immediately phone 1-800-363-3380 24-hours a day, 7-days a week, including holidays.


If You Are A Target Or Victim

If you are the target or victim of an identity theft or fraud attempt we can help. Read more.