Lost or Stolen ATM Cards

Losing an ATM card or credit card can be disconcerting, and having them stolen can be even more worrying.


  • To report a lost, stolen or compromised MEMBER CARD® please call 1-888-277-1043 toll-free 24/7, 365 days a year. Additionally, you may call 604-517-0100 or toll-free 1-877-506-0100.
  • For lost or stolen VISA credit cards call 1-800-363-3380

VISA Desjardins Credit Cards

If your VISA Desjardins credit card is lost or stolen immediately phone 1-800-363-3380 24-hours a day, 7-days a week, including holidays.


If You Are A Target Or Victim

If you are the target or victim of an identity theft or fraud attempt we can help. Read more.