Lost or Stolen ATM Cards

Losing an ATM card or credit card can be disconcerting, and having them stolen can be even more worrying.


  • If you know your MEMBER CARD® debit card number call toll-free 24/7, 365 days a year 1-866-758-5678 to report a lost, stolen or compromised MEMBER CARD® debit card. If you do not know your MEMBER CARD® debit card number call 604-517-0100 or toll-free 1-877-506-0100.
  • For lost or stolen VISA credit cards call 1-800-363-3380

VISA Desjardins Credit Cards

If your VISA Desjardins credit card is lost or stolen immediately phone 1-800-363-3380 24-hours a day, 7-days a week, including holidays.


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If You Are A Target Or Victim

If you are the target or victim of an identity theft or fraud attempt we can help. Read more.