Contact Us
Get the information you need to speak to us by phone, online or in person.
Credit Union
By Phone
For account inquiries, questions or to reach a branch or office:
-
In the lower mainland call 1-888-440-4480
Technical Support
For support with technical issues:
-
Call toll-free: 1-888-884-4430
Lost or Stolen Cards
- If you know your MEMBER CARD® number call toll-free 24/7, 365 days a year 1-888-277-1043 to report a lost, stolen or compromised MEMBER CARD®.
- If you do not know your MEMBER CARD® number call 1-888-440-4480
- For lost or stolen VISA credit cards call 1-855-341-4643
Online
- Secure contact form
- Change your address (login required)
- Order cheques (login required)
In Person
Online Banking
- For access to or questions about Online Banking call 1-888-440-4480.
- For after business hours technical support for Online Banking call 1-888-273-3488
ATMs and MEMBER CARD® debit cards
- To order a MEMBER CARD® call 1-888-440-4480
- Locate an ATM
Leasing
WS Leasing
- Phone: 604-528-3802
- Website: www.wsleasing.ca
Mercado Capital Corporation
- Phone: 1-877-676-6966
- Website: www.mercadocapital.com
VISA
VISA Collabria
-
By Phone:
- From Canada: 1-855-341-4643
- Website: